So far, Microsoft has introduced unique working platforms for marketing/sales professionals. During pandemics, these platforms aid these experts in working remotely without any glitches. These platforms include Microsoft Suite, Microsoft Office 365, and Teams. One of the most user-oriented and efficient platforms so far is Microsoft Viva Sales. Microsoft Viva Sales was created for sellers who constantly struggle to have a connection with their clients/customers. It also assists users in lessening the time they spend on administrative responsibilities than selling.

In early 2021 when Microsoft Viva was launched, Microsoft invested in its staff experience platform through new features, capabilities, and connectors to the prevailing four modules – Viva Learning, Viva Topics, Viva Connections, and Viva Insights. However, in recent months three new modules have been introduced as an extension of the platform. They are; Viva Results, Viva Goals, and Viva Engage. 

As a user experience platform, Microsoft Viva Sales combines different areas of work like knowledge, insights, learning, communications, and resources. Though according to research, less than 3% of the Microsoft Office 365 customer base makes use of Viva. That is awfully low, but the good news is that it is rapidly growing, and hopefully, it will be widely used.  

Conversely, there is much more information about Microsoft Viva Sales. Read on to get a clear understanding of what it entails.

What Viva Sales Does

Viva Sales as the seller experience application was introduced in June as a spin-off of other suites. It provides quite a number of tools to aid users that are into sales processes. They use AI to expedite the saving process of sales and customer data that may spur up from engagements in Outlook and Teams and sales, which will mechanically be inputted into a CRM structure, eliminating or even reducing manual entry.    

How are Microsoft Viva Sales Useful for Sellers? 

Recent years have been innovative and challenging as organizations try to look for ways to effectively and efficiently manage their employees and clients/customers remotely. Bound with the cord of online platforms, organizations worldwide have worked hand-in-hand to improve the remote work structure.  

One of the many benefits of Viva Sales is the capacity to help sellers work remotely, as they can effectively carry out their numerous responsibilities in their homes, offices, or anywhere around the world. That increases their productivity speedily. 

Microsoft Viva Sales – Features 

Below are the unique features of Microsoft Viva Sales:

Viva Learning

Viva Learning literally makes learning and development easy for employees to integrate into their daily workflow. It also combines Microsoft, third-party providers, and resources from businesses. Employees can prioritize their individual growth with stress-free access to every training content on Teams. Also, they can effortlessly track, share and discover personalized resources, which will make learning collective with Teams chats and tabs.

Viva Learning’s tailored development permits employees to regulate their own growth pathway. Employees can read through assigned resources through some of the LMS (Learning Management Systems), with reports on individual progress. Also, executives can choose, for their teams, learning paths and monitor their progress as well as celebrate their personal success.    

Viva Insights

Viva Insights, as of the essential characteristics of Microsoft Viva Sales, helps to improve wellbeing and productivity with privacy-protected recommendations and insights. Furthermore, it assists in exploring better ways to build a better work routine. It also monitors and boosts the efficiency of meetings. Viva Insights assists individuals in prioritizing their wellbeing with practical recommendations, like reserving time to focus more on tasks.

Viva Topics

Viva Topics makes use of AI to create information and to make visible content from the Office 365 ecosystem. Formed Topics are made accessible to users regarding their workflow in Outlook, Teams, and SharePoint. That knowledge catalog is the best for not only assisting new staff to become more familiar with crucial topics in the organization but for any person needing swift access to pieces of information and professionals in their workflow. 

Viva Connections

Built on Microsoft’s SharePoint Viva machinery, it consists of town halls, company news, and even staff resource communities or groups. It is primarily a dashboard used to connect with work colleagues remotely.  

You can attain the following using Viva Connections:

1. Establish a workplace where employees’ voices and ideas matter and also provide flexible participation and engagements from anywhere. 
2. It helps to gain insights into employees’ views regarding the organization. It also builds transparency and trust through surveys, dialogues, and share polls. 
3. Executives can boost employee engagement by using inclusion reports and data-driven recommendations in daily actions. 
4. Provide feedback to the appropriate personnel at the appropriate time. Monitor engagements and news, easily collect community reports, and improve critical content.

Adopt Microsoft Viva Sales into your Business with GEEK911

The world is evolving daily, and new innovations and technologies are being introduced constantly. Therefore, as a business owner, it would be awesome if you would consider giving that business an expendable structural lift regarding your employees and products. 

In need of assistance concerning that, contact us at GEEK911.