Plans & Rates

Managed Services Pricing

Affordable Flat Rate IT Support for your Workstations, Servers and Network

Call us toll free 1-866-433-5411

Workstation Management Plans & Prices
Server Management Plans & Prices
Network Management Plans & Prices
Additional Support Options

Daily, weekly, semi-monthly, and annual packages are also available. Give us a call so we can customize one to fit your business needs.

WORKSTATION MANAGEMENT

 BASICPLUSPREMIUM
Monthly Cost$49$79$99
Guaranteed Response Time4 Hours3 Hours2 Hours
24x7x365 Monitoring & Automated Reporting
Unlimited Phone Support for Microsoft® Applications†
Unlimited Remote Control Support for Microsoft® Applications†
Microsoft® Application Support
Online Asset Management
Online Ticket Support System
Online Software License Management
Advanced Desktop Optimization & Management
Anti-Virus & Anti-Spyware Management
VPN Client Management
Software Patch Management for Microsoft® Applications
24×7 Remote Emergency Support 
Monthly Scheduled On-Site Maintenance 2 hours per every 10 PCs3 hours per every 5 PCs
Unlimited On-Site Support for Covered Events 
iPhone, Android, BlackBerry / Smart Phone Management 
Unlimited Phone Support for All Supported Applications†  
Unlimited Remote Control for All Supported Applications†  

NETWORK MANAGEMENT

 BASICPLUSPREMIUM
Monthly Cost   
Number of PCs on Network: 1–10$75$150$250
Number of PCs on Network: 11–24$100$225$325
Number of PCs on Network: 25–100$150$350$550
Guaranteed Response Time4 Hours3 Hours2 Hours
24x7x365 Monitoring & Automated Reporting
Purchasing Assistance for Replacement Equipment
Router Management
Firewall Management
VPN Management
Scheduled Chief Geek Phone CallsQuarterlyMonthlyMonthly
24×7 Remote Emergency Support
Assigned Technician
Assigned Chief Geek
ISP Management
Web Hosting Management
3rd Party Vendor Management / Notify Vendor of Issue
Disaster Recovery Review 
Annual Technology Plans 
Web Hosting Services (IIS + MySQL) 
E-mail Spam and Virus Filtering 
Unlimited On-Site Support for Covered Events 
Asset Lifecycle Management 
Asset Reporting 
Project Planning 
Updates / Upgrades / Add-Ons / Patches‡  

SERVER MANAGEMENT

 BASICPLUSPREMIUM
Monthly Cost$229$349$499
Guaranteed Response Time4 Hours3 Hours2 Hours
24x7x365 Monitoring & Automated Reporting
Service Availability Monitoring
Event Log Monitoring
Log File Maintenance
Drive Space Monitoring
Backup Monitoring
Printer Queue & Availability Monitoring
Server Patch Management
Unlimited Phone Support†
Unlimited Remote Control Support†
24×7 Remote Emergency Support
User Account Administration
File Sharing Permission Administration
Security Administration
Anti-Virus & Anti-Spyware Management
Monthly Scheduled On-Site Maintenance 2 Hours3 Hours
Unlimited On-Site Support for Covered Events 
Unlimited Phone and Remote Support for All Applications  
Updates / Upgrades / Add-Ons / Patches for All Applications  

 ADDITIONAL SUPPORT OPTIONS

VMware / Veeam Host Add-On (per Host)$75.00 per month
Server Hard Drive Imaging Service (per Server)*$25.00 per month
Workstation Hard Drive Imaging Service (per Workstation)*$10.00 per month
CloudSafe Cloud Internet Backup ServiceCALL FOR PRICING
Managed Anti-Virus Protection (per system)$3.00 per month
Managed Anti-Spyware Protection (per system)$2.00 per month
Additional On-Site Pre-Scheduled Service Hours$75.00 per hour


† 9:00 AM – 6:00 PM Pacific Time
‡ Existing equipment only
* Service requires purchase of compatible NAS device

HELP DESK HELP DESK