Who are “these Geeks”?
GEEK911 is a locally owned and operated computer services company that has been serving the greater San Jose/Silicon Valley, California area since March of 2006. In addition to computer break-fix repair we have extensive experience and knowledge in malware/virus removal, operating system (Windows and Apple Macs) and software installation/upgrade and troubleshooting, data backup and transfer services, wired and wireless networking, remote access, HP/Compaq ProLiant and DELL server setup, configuration, administration, troubleshooting and maintenance. We are experts on desktops, laptops, servers, printers and network services. We continue to stay on top of the latest technology that drives our information age.Read more
We work with both individual users and small businesses on their computer and network needs. Individuals normally call us when their computers won’t reboot, they need their software upgraded or they want protection from spam or viruses.
Our customers can have confidence that we have experienced the wild and unruly world of information technology and lived to tell the tale. We have over ten years experience in the industry. We have seen the havoc caused by using an untested patch or by jumping on the latest and greatest version of an application the day it is released. We’ll help you avoid the pitfalls and mistakes many others make.
If you won the lottery tomorrow, what would you do? We don’t know about you, but we’ve already answered that question for ourselves. We wouldn’t change a thing. We love what we do, and our enthusiasm and dedication shows.
GEEK911’s mission is to be the nations in-home technology partner for residential computer users and on-site technology partner for small businesses by providing fast, friendly, reliable on-site computer support services you can count on. GEEK911 understands how essential computers are in everyday lives and business and wants to provide top-notch technical service and assistance when you need it. Just like you call a doctor when you are sick, we want you to call GEEK911 when your computer is sick (or when you are sick of your computer). We also offer a “health insurance plan” for your Computer. Ask about our service contracts.
Today, GEEK911 provides in-home computer support services for residential computer users and on-site computer support services for small businesses in the greater San Jose/Silicon Valley area (see our service area map). Our services include Computer Repair, Virus Detection and Removal, Computer Installations, System Analysis, Wireless Network Integration Services, Upgrades Services and One-on-One Computer Training.
Tomorrow, “…and the Geek shall inherit the Earth.”
Why go with “these Geeks”?
GEEK911 clients have the benefit of:
– The advantage of dealing with one person, from the first call to the on-site repair.
– Friendly, knowledgeable, and field-tested technicians with at least 4 years of experience.
– Personalized service, GEEK911 technicians have a limited number of clients.
– The GEEK911’s emergency contact information for urgent assistance.
– 24 Hour response time, when requested.
– 100% Satisfaction Guarantee.
– 30 Day Warranty.
– Flat rate. No hourly fee!
– YOUR SATISFACTION GUARANTEED –
We’re so confident you’ll love our work that we guarantee your complete satisfaction. It’s simple. If you are not completely satisfied with our service, you do not pay until you are satisfied. Period.
100% Satisfaction Guarantee
– 30 Day Warranty –
We warranty all labor for a full 30 days. If the problem returns, we’ll come back and fix it for free.
Please note, this does not cover:
– Computers without an updated virus scanner running at all times.
– Computers without an updated operating system.
– Computers without an updated firewall running at all times.
– Situations where the client disregards the technician’s recommendations and/or computing safety precautions.
– Problems which could not have been fixed and/or caused by the original technical work performed.
To treat our clients as if our paycheck depends upon their complete satisfaction, because it does.Read more
We will not promise what we cannot deliver and will always deliver what we promise.
Empowerment Statement – These rules guide our people’s decision making process.
Is it right for the customer?
Is it right for GEEK911?
Is it ethical?
Is it something for which we are willing to be held accountable?
Is it consistent with our Company Values?
If the answer is “YES” to all 5 questions – don’t ask, JUST DO IT!
Call us toll free at 1-866-433-5411 for any questions you may have about GEEK911 or our services.
Partners and Supported Brands
GEEK911 partners with all the top companies in the computer industry, so we can help you with any hardware, software, operating system or network.
We’re always looking for new and innovative ways to partner with leading technology and service companies. Contact us if you would like to partner with us.
System tune-ups, operating system and software upgrades, virus and spyware. Learn More
LAN/WAN setup and configuration, firewall/router/VPN configuration and installation, netw ... Learn More
Cloud servers, cloud backup,on-site server virtualization and consolidation, hosted softw ... Learn More
Tape, disk, or cloud- GEEK911 provides Data Backup and Recovery. Learn More